ABOUT US
MAKE YOUR PROPERTY THE PLACE TENANTS WANT TO BE
At TB Premier Services, we help properties move beyond the ordinary—transforming workplaces into vibrant environments where tenants feel connected, appreciated, and genuinely excited to return, creating commercial tenant experience solutions that deepen engagement and elevate community value. That’s why we partner with property teams to deliver tenant experience services that strengthen engagement, drive retention, and build community in commercial properties.
Across more than 45 million square feet nationwide, we partner with property teams to deliver thoughtful tenant experiences that:
✔️ Spark meaningful connections
✔️ Build a sense of community
✔️ Celebrate tenants in memorable, authentic ways
✔️ Make the office a place people want to be
WHAT TODAY’S WORKFORCE IS REALLY LOOKING FOR
Today’s tenants expect more than desks and amenities—they’re seeking experiences that make work feel human.
They want:
✔️ Opportunities to connect with others
✔️ Moments of recognition and celebration
✔️ A sense of belonging within their work environment
When tenant experiences are intentional and consistent, properties become places people are proud to be part of—not just places they work.
HOW WE HELP YOU STAND OUT
We work alongside property teams to design tenant experiences that are strategic, engaging, and built to evolve over time.
Whether you have a clear vision or need creative direction, our role is to make the process easy—and the outcome exceptional.
✔️ You stay in control; we bring strategy, creativity, and seamless execution
✔️ We introduce fresh, thoughtful ideas when inspiration runs thin
✔️ From intimate activations to large-scale celebrations, experiences are tailored to your property and audience
✔️ Every detail is handled with care to ensure experiences feel elevated and intentional
Our approach allows us to support everything from individual activations to more integrated, ongoing experience strategies—meeting your property where it is today, and growing with you over time.
Let’s turn ordinary spaces into extraordinary experiences—together.
A Boutique Approach with Big Impact
At TB Premier Services, we bring specialized expertise with a personal touch — combining high-quality execution with genuine partnership.
Here’s what sets us apart:
✔️ Woman-owned and boutique by design – allowing us to stay focused, agile, and deeply connected to every project
✔️ Quality over quantity – every event is thoughtfully curated and flawlessly executed
✔️ Tailored, not templated – no cookie-cutter packages; every experience is custom and intentional
✔️ Right-sized for responsiveness – small enough to be nimble, experienced enough to handle scale
You’re Never Just Another Client
✔️ Direct access to leadership – you’ll always have a line to an owner, not layers of red tape
✔️ Quick decisions, fast responses – no long waits, no getting lost in the shuffle
✔️ Relationship-first mindset – we value collaboration, consistency, and trust
Our Tenant Experience Ecosystem is designed to support properties at every stage—from individual moments to long-term engagement. This framework underpins how our services help you drive engagement, build community, and create consistency across every tenant touchpoint.
OUR OWNERS and why our background in real estate matters
FOUNDER AND PRESIDENT
Laura DeRousse
TB Premier Services, Inc. was founded by President Laura DeRousse, a former property manager with over a decade of experience overseeing some of downtown Chicago’s most high-profile Class A office buildings, including Prudential Plaza and 333 West Wacker Drive.
Working inside the competitive world of commercial real estate, Laura saw firsthand how intentional tenant experiences—when done well—could strengthen engagement, build community, and influence how people feel about where they work. She also saw how often property teams were expected to deliver those experiences with limited time, resources, and support.
That insight became the foundation of TB Premier Services: a partner built to help properties move beyond one-off moments and toward more thoughtful, consistent tenant engagement—without adding operational burden.
“I started this company because I used to be on the other side.
For years, I worked in buildings doing the very job many of my clients do now. I know what it’s like to juggle tenant needs, budgets, last-minute requests, and a hundred other moving parts—while still trying to make the building feel vibrant and connected. Back then, I would’ve loved a partner who could step in with ideas, handle the details, and make me look good without adding to my stress. That’s what we do now. This business isn’t about replacing anyone. It’s about giving teams the support I wish I had when I was the one trying to do it all. We understand the pressure because we’ve lived it. And that’s exactly why we show up the way we do.”That perspective continues to shape how TB Premier Services partners with properties today—through flexible engagement models designed to grow alongside each building’s needs.
OWNER AND Vice president
David DeRousse
Vice President David DeRousse brings more than 20 years of experience in sales, customer service, and client management, partnering with organizations of all sizes to build trusted, long-term relationships.
Known for his steady leadership and client-first mindset, David ensures every TB Premier Services partnership is supported by thoughtful account management, clear communication, and consistent follow-through.
Through years of working closely with clients, David has developed a deep understanding of human behavior and what truly drives engagement. That perspective plays a key role in shaping experiences that feel personal, intentional, and emotionally resonant.
Approachable, detail-oriented, and deeply committed to excellence, David helps ensure every experience is executed with care—strengthening trust and reinforcing the quality TB Premier Services is known for.